At the beginning, I want to learn more about what users consider when want a clear financial tool. For example, what is necessary for users when they open the tools, and how do they search a stock? We have send out the survey and get around 25 feedback.
According to the user research, the first priority is to guide the users. Therefore, adding a navigation bar to organize the tool is essential. Additionally, the app should include personal functions and user accounts to save their preferences, as well as recommending some stocks.
After completing the journey mapping, we created more than 10 pages of wireframes. These wireframes focused on details such as the size of the navigation bar and the placement of the analyze stock. We also ran two rounds of wire-framing with insight group.
After finishing the first version, I asked some prospective customers to test the prototype. Through their testing, we were able to identify some blind spots that needed improvement.
After a few rounds of testing, we have identified some features that need improvement. For example, user is confuse about the analysis box. Also, users do not understand which axis reflect with which data.
Our product launched in May, and we've already had around 200 customers sign up. They’ve provided valuable feedback, and we’re actively working on improvements in response to their input.
We realized our UX personas needed more clarity, so we conducted usability sessions with our customers. Through this, we identified several key characteristics for our personas and are now developing a new design tailored to these insights.